New ServiceNow Platform Analytics Workspace – Guide for Inline editor

Introduction

In the ever-evolving landscape of IT service management, the ability to visualize data effectively is crucial. ServiceNow’s new Platform Analytics workspace offers a robust solution for creating intuitive and powerful dashboards. In this guide, we’ll walk you through the process of setting up dashboards using drag&drop interface (in-line editor).

Overview of the Platform Analytics Workspace

ServiceNow’s Platform Analytics workspace brings a new level of functionality and user-friendliness to dashboard creation. This section will provide an overview of the key features and benefits of this powerful tool.

Key Features:

• Intuitive drag-and-drop interface
• Advanced customization options
• Seamless data integration
• Real-time analytics and reporting

Benefits:

• Improved decision-making through real-time data visualization
• Enhanced user experience with customizable dashboards
• Increased efficiency in monitoring and analyzing IT service performance

Creating Dashboards with Drag-and-Drop

One of the standout features of the Platform Analytics workspace is its drag-and-drop functionality. In the attached video we will guide you through the steps to create a basic dashboard.

Step-by-Step Guide:

• Step 1: Navigate to the Platform Analytics workspace.
• Step 2: Select ‘Create New Dashboard.’
• Step 3: Use the drag-and-drop interface to add widgets to your dashboard.
• Step 4: Customize widget properties, such as data sources and display settings.
• Step 5: Save and preview your dashboard.

Tips:

• Use a variety of widgets to capture different data points.
• Organize widgets logically to create a coherent and intuitive layout.
• Regularly update your data sources to ensure accurate reporting.

Conclusion

Setting up dashboards in the new Platform Analytics workspace in ServiceNow can significantly enhance your ability to monitor, analyze, and act on IT service data. By leveraging both the drag-and-drop interface and advanced customization options, you can create dashboards that meet your unique needs.

As ServiceNow is moving all reports and performance analytics features to Platform Analytics in the Zurich version, now is the best time to take advantage of these powerful tools. Explore SNowIT’s tutorials to stay ahead and fully utilize these new features. Start creating your first dashboard today and elevate your data visualization capabilities to the next level.